{"id":3698888,"date":"2026-05-01T12:05:52","date_gmt":"2026-05-01T16:05:52","guid":{"rendered":"https:\/\/www.pymnts.com\/?p=3698888"},"modified":"2026-05-01T12:05:52","modified_gmt":"2026-05-01T16:05:52","slug":"erp-data-can-fuel-enterprise-ai-so-why-wont-vendors-let-it","status":"publish","type":"post","link":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/erp-data-can-fuel-enterprise-ai-so-why-wont-vendors-let-it\/","title":{"rendered":"ERP Data Can Fuel Enterprise AI. So Why Wont Vendors Let It?"},"content":{"rendered":"<p>The tech stack powering the office of the CFO is evolving from a monolith to an ecosystem. And it\u2019s resulting in some growing pains, as corporate customer<a href=\"https:\/\/impulsant.dsag.de\/formate\/pressemeldung\/neue-sap-api-policy-dsag-sieht-klaerungs-konkretisierungs-und-anpassungsbedarf\/\"> pushback<\/a> on <a href=\"https:\/\/help.sap.com\/doc\/sap-api-policy\/latest\/en-US\/API_Policy_latest.pdf\">new rules<\/a> around API access from one of the world\u2019s largest enterprise software providers, <a href=\"https:\/\/www.sap.com\/index.html\">SAP<\/a>,\u00a0reveal.<\/p><div\r\n\tid=\"article-paywall-overlay\"\r\n\tclass=\"d-none\"\r\n>\r\n\t<div id=\"article-paywall-content\" class=\"my-4\">\r\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2699550-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2699550\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/posts\/3698888#wpcf7-f2699550-o1\" method=\"post\" class=\"wpcf7-form init 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data-name=\"newsLetterChoice\"><span class=\"wpcf7-form-control wpcf7-checkbox me-1\" id=\"checkNewsletter\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"newsLetterChoice[]\" value=\"yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">yes<\/span><\/span><\/span><\/span><span class=\"small\">Subscribe to our daily newsletter, PYMNTS Today.<\/span>\n\t\t\t\t<\/p>\n\t\t\t\t<p class=\"small lh-base\" style=\"font-size:.9rem;\">By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our <a class=\"fw-bold\" href=\"https:\/\/pymnts-com-develop.go-vip.net\/privacy-policy\/\">Privacy Policy<\/a> and <a class=\"fw-bold\" href=\"https:\/\/pymnts-com-develop.go-vip.net\/terms-conditions\/\">Terms and Conditions<\/a>.\n\t\t\t\t<\/p>\n\t\t\t\t<p><input id='hiddenPath' type='hidden' name='path' value='' \/><input type='hidden' name='userDeviceId' id='userDeviceId' \/><input type='hidden' name='pageTitle' id='pageTitle' \/>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div id='formButtonRow' class='container mt-1 px-0'>\n\t\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-dark text-uppercase py-2 px-5 small\" id=\"theSubmitButton\" type=\"submit\" value=\"Submit\" \/>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><input type=\"hidden\" name=\"post_id\" value=\"3698888\" \/><input type=\"hidden\" name=\"source\" value=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/erp-data-can-fuel-enterprise-ai-so-why-wont-vendors-let-it\/\" \/><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"52\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\r\n\t<\/div>\r\n<\/div>\r\n<div id=\"article-paywall-hidden-content\">\r\n\t\n<p>Customers want clearer guidance on what they can and cannot build using SAP data and interfaces. At first glance, the issue may appear procedural. But beneath that request lies a deeper concern about risk. Enterprises operating at scale cannot afford to invest in artificial intelligence (AI)-driven workflows or integrations that may later run afoul of compliance rules. In an environment where regulatory scrutiny is already high, this degree of ambiguity can function as a deterrent.<\/p>\n<p>The complaint itself is not unusual; large enterprise customers often push back on licensing or technical constraints. What makes this moment different is the context of accelerating AI adoption and intensifying integration demands.<\/p>\n<p>Strategic issues, not purely technological ones, are at the center of the debate, which reflects a broader shift across enterprise software as vendors are tighten control over data and interfaces just as customers start to seek greater flexibility to deploy AI tools and cross-platform workflows.<\/p>\n<p><strong>More here<\/strong>: <a href=\"https:\/\/www.pymnts.com\/news\/b2b-payments\/2026\/the-classic-erp-model-is-dying-what-comes-next\/\">The Classic ERP Model Is Dying. What Comes Next?<\/a><strong>\u00a0<\/strong><\/p>\n<h2><strong>When Policy Friction Turns to Innovation Risk<\/strong><\/h2>\n<p>For years, enterprise software vendors have walked a careful line between openness and control. Too much openness risks security gaps and lost revenue; too much control can risk suffocating the very ecosystem that makes a platform valuable.<\/p><div id=\"pymnt-203520457\" class=\"pymnt-content pymnt-entity-placement\" style=\"margin-top: 50px;\"><p style=\"text-align:center\">Advertisement: Scroll to Continue<\/p><script async type=\"text\/javascript\" id=\"dianomi_context_script\" src=\"https:\/\/www.dianomi.com\/js\/contextfeed.js\"><\/script> \r\n<div class=\"dianomi_context\" data-dianomi-context-id=\"4329\"><\/div><\/div>\n<p>While policies like SAP\u2019s are not new, what has changed is the level of scrutiny being applied to them. Customers and user groups argue that the latest iteration of API rules introduces uncertainty around what constitutes permissible use, particularly when APIs are leveraged for AI training, automation or cross-platform data orchestration.<\/p>\n<p>In the pre-AI era, ambiguity-driven delays might have been absorbed into normal enterprise timelines. Today, they can carry competitive consequences.<\/p>\n<p>The PYMNTS Intelligence report \u201c<a href=\"https:\/\/www.pymnts.com\/study_posts\/smart-spending-how-ai-is-transforming-financial-decision-making\/\">Smart Spending: How AI Is Transforming Financial Decision Making<\/a>\u201d found that more than 8 in 10 CFOs at large companies are either already using AI or considering adopting it.<\/p>\n<p>And as\u00a0<a href=\"https:\/\/www.fisglobal.com\/\">FIS<\/a>\u00a0Head of Product Management, Payment Networks\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/mladen-vladic-78676a25\/\">Mladen Vladic<\/a>\u00a0wrote in a new PYMNTS eBook, \u201c<a href=\"https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2026\/in-payments-the-ai-race-is-also-a-governance-test\/\">AI Runs Payments. Governance Decides What Happens Next<\/a>,\u201d integration is key to ensuring effective AI governance.<\/p>\n<p>Unlike traditional enterprise applications, AI systems are inherently integrative. They require access to multiple data sources, often in real time, and they derive value from connecting previously siloed systems. In this context, APIs are not optional but foundational.<\/p>\n<p>SAP did not immediately reply to PYMNTS request for comment.<\/p>\n<p><strong>See also<\/strong>: <a href=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/cfos-turn-to-ai-harnesses-as-agentic-capabilities-scale\/\">CFOs Turn to AI Harnesses as Agentic Capabilities Scale<\/a><strong>\u00a0<\/strong><\/p>\n<h2><strong>CFOs See ERP Data as Key Unlock For AI <\/strong><\/h2>\n<p>Enterprise resource planning (ERP) systems sit at the core of corporate data infrastructure. They contain financial records, supply chain data, procurement workflows and operational metrics. These are the very datasets that AI systems rely on to generate insights and automate decisions.<\/p>\n<p>\u201cThere\u2019s a continuous evolution and \u2026 dynamic disruption in finance that requires\u00a0CFOs\u00a0to harness data and AI to make finance more efficient, more effective and substantially more strategic,\u201d\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/seshadriraj\/\">Raj Seshadri<\/a>,\u202fchief commercial payments officer at <a href=\"http:\/\/mastercard.com\">Mastercard<\/a>, told PYMNTS in an <a href=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2025\/mastercard-shares-its-ai-playbook-for-business-payments\">earlier interview<\/a>.<\/p>\n<p>As companies race to embed AI into everything from forecasting to customer service, ERP data has become a strategic asset. But unlocking that asset requires seamless integration across platforms, including cloud data warehouses, third-party analytics tools, and increasingly, generative AI models.<\/p>\n<p><strong>See also:<\/strong>\u00a0<a href=\"https:\/\/www.pymnts.com\/news\/b2b-payments\/2026\/agentic-b2b-is-here-are-your-contracts-and-invoices-ready\/\">Agentic B2B Is Here. Are Your Contracts and Invoices Ready?<\/a><\/p>\n<p>\u201cWe see challenges around\u00a0<a href=\"https:\/\/www.pymnts.com\/accounts-receivable\/2026\/dirty-data-and-legacy-erps-stall-accounts-receivable-automation\/\">legacy ERP systems<\/a>\u00a0with limited AR API capabilities,\u201d\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/michael-younkie\/\">Michael Younkie<\/a>, vice president of product management at\u00a0<a href=\"https:\/\/www.billtrust.com\/\">Billtrust<\/a>, told PYMNTS in an earlier interview. \u201cWe like to tie clear measurable KPIs to upfront things like DSO reduction, straight-through processing, digital invoice adoption.\u201d<\/p>\n<p>The technology stack for AI is advancing rapidly, with new models, tools and platforms emerging at a relentless pace. If access to data cannot keep up, the entire ecosystem may slow down.<\/p>\n<p>The irony is that ERP vendors themselves are heavily investing in AI capabilities. SAP, like its peers, is embedding AI into its own products, positioning itself as a central platform for intelligent enterprise operations. PYMNTS covered earlier how SAP\u00a0is pushing\u00a0<a href=\"https:\/\/news.sap.com\/2025\/11\/new-agentic-capabilities-sap-btp-supercharge-developers\/\">agentic AI<\/a>\u00a0deeper into its ERP suite.<\/p>\n<p>Ultimately, just as reliable systems enable business operations, reliable rules can enable innovation. When customers understand the boundaries, they can push up against them confidently. When they do not, they stay well within them or even step away entirely.<\/p>\n\r\n<\/div>\r\n<script>\r\n\twindow.pymntsAllowedArticleCount = 2;\r\n\twindow.pymntsPostID = 3698888;\r\n<\/script>","protected":false},"excerpt":{"rendered":"<p>The tech stack powering the office of the CFO is evolving from a monolith to an ecosystem. And it\u2019s resulting in some growing pains, as corporate customer pushback on new rules around API access from one of the world\u2019s largest enterprise software providers, SAP,\u00a0reveal. Get the Full Story Complete the form to unlock this article [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3699143,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[65579],"tags":[9498,4594,4055,19817,5454,9206,133069,5866],"class_list":["post-3698888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence-2","tag-ai","tag-api","tag-b2b","tag-digital-transformation","tag-erp","tag-news","tag-pymnts-news","tag-sap"],"acf":{"suggested_titles":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ERP Data Can Fuel Enterprise AI. 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